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Updated: 12 July 2022

Navigating My A2P Message

The My A2P Message Menu appears to the left of the screen, with the currently active menu item clearly highlighted so you can see where you are at a glance.

Let's take a look at those Menu Items and get familiar with them.


Main Menu Item Section Description
Compose Upload a template or free-type a message to be sent to people.

Inbox A view of Messages you have received. This includes all messages received as replies to messages .

All Messages View all your messages.

Sent Messages A view of Messages you have sent. This includes all messages sent via the API, Email and your web messages.

Scheduled Messages View and edit messages that you have scheduled to send.

Draft Messages We save your unsent messages regularly, just to be safe.

Templates Add, find and manage your message templates. These are messages you may send frequently.
Contacts Create, find and edit contacts in your online address books.

Groups Manage groups of recipients. Import/export contacts and access the bulk sender page.

Security Domains Separate your Contacts into different Domains, to decide which Users have access to which Contacts. These are useful when you have multiple people using My A2P Message  

Blocked Numbers  Upload or edit numbers that are banned from receiving messages from your account by texting 'STOP' or being blocked by you. 

Contact Settings Configure properties for your Contacts, including custom properties, STOP keywords, and deciding if users can only send to Contacts rather than arbitrary numbers.
Profile Where you define your name and contact details. Also define Account Alerting here.

Preferences User level settings allowing you customise your preferences such as browser notifications, message limits, and your home page.

Email2SMS Where you add your Email regex and request email addresses.

API Keys Define an API Key for your user here.
Company Limits  Set and alter your companies settings to limit and control costs, functionality and user access. Admin Users Only

API Settings Allow My A2P Message to notify you when a message arrives or a status changes. Admin Users Only

Email2SMS Control who can use Email2SMS in your Organisation. Import addresses via CSV files, add domains and adjust your companies security settings. Admin Users Only
Users View a list of users in your company. Click on a user to edit eTXT settings for them including Group access, Email2SMS, and other settings. Admin Users Only

User Requests Grant Requests from your users, including requests for access to Email2SMS. Admin Users Only

Mobile Settings Control if you want to allow Reply to Mobile and Forward to Mobile. Admin Users Only
Reports  View reports on your user group. Admin Users Only
Log Out Leave/Sign out from My A2P Message.